Secure use of hybrid system landscapes

Data Orchestration as a Service connects hybrid data sources and creates the foundation for complete, cross-system business processes


Many IT organizations use a mix of different operating models for their business software. Some applications are still running on-premise and supplemented with IT services from the private and the public cloud. However, this hybrid infrastructure can only work if the solutions used can be seamlessly combined. With the Data Orchestration as a Service (DOaaS) offering, T-Systems and Informatica provide a platform for CIOs to integrate and synchronize their data across multiple applications.

Even a medium-sized company can use around 500 different IT solutions. Such a heterogeneous IT landscape quickly becomes inefficient, as data lies in the various solutions, is out of sync and therefore can not develop its full value for one's own company.

These data islands are growing together with the "Data Orchestration as a Service" (DOaaS) cloud solution. IT organizations can achieve a smooth interaction between information and applications that run in the cloud and on-premise. In addition, data can be synchronized automatically, which significantly reduces the overall administration effort for enterprise-wide data management. Solutions running in the cloud can be, for example, CRM and social media platforms that generate valuable customer data and purchasing behavior. If companies want to get a 360-degree view of their customers, they need to be able to link that data, which is usually collected in real time, with information from back-end systems such as ERP solutions. High data quality is essential for businesses,This is how DOaaS works

DOaaS is a cloud service that bi-directionally connects existing on-premise applications operating in its own data center with cloud applications. In addition, functions for data distribution and data processing are available. Among other things, this makes it possible to synchronize and replicate information locally, according to the local requirements of individual locations. Furthermore, data can be converted to simplify further processing by users or other systems.

The very simple use of the DOaaS functions makes it possible to provide new services directly in the specialist departments. There, trained employees can independently create new data links using the graphical user interface by defining the appropriate business logic. Using metadata, users determine what data is to be exchanged between on-premises and cloud services and what data transformations are to be performed. Features include filtering, purging, replicating, masking, updating, and encrypting the data. The speed achieved makes companies more agile and thus strengthens their competitiveness.

The seamless linking of data makes it possible to realize business processes across application boundaries and data silos. Technological basis for this are the more than 100 connectors, which enable a quick connection of the most important systems and applications via REST APIs. Where this is not enough, a software development kit (SDK) can be used to develop your own connectors.

So sure is DOaaS

If you integrate cloud technology into your own IT infrastructure, you naturally want to be on the safe side. The partnership with T-Systems as a cloud provider has enabled Informatica to enable customers to use DOaaS in a German data center. Thus, companies comply with the strict German security and privacy laws. Using the connectors, the data transfer takes place directly between the integrated software applications, so it does not have to run via the central DOaaS portal. Here only the metadata is saved.

applications

There are numerous scenarios for using the DOaaS services. For example, companies can link CRM solutions such as Salesforce with back-end applications such as SAP ERP in a classic way. Another major advantage is the possibilities for automation, for example to synchronize data between a customer portal and a mobile app. In addition, an interface to social media platforms can be realized so that this real-time information can be provided to the sales or service team. If you want, you can also set up complete business processes and orchestrate the data flow for the "Order-to-Cash" business process from the online shop to the SAP back-end system. Many other scenarios are conceivable, such as the integration of M2M (machine-to-machine) data from industry 4.

That's how the start succeeds

Today, more than 2,000 companies worldwide rely on Informatica Cloud's DOaaS services, handling more than two billion transactions daily. If you would like to evaluate DOaaS for use in your own organization, you can use a 30-day service from T-Systems. Registration is via this page: https://doaas.t-systems.com/ma/